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Message from the COO

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Dear Credit Union Friends, 

This isn’t business as usual, and it’s a time of great stress and uncertainty. It’s also a moment in time when the work you’re doing is its most critical. People are depending on you. I’m not alone in being grateful for the work you are doing. Not a day goes by that I don’t hear at least one anecdote about how a credit union has changed the life of one of its members.

At CU Solutions Group, we wake up in the morning and go to bed at night thinking about how we can help you successfully make a positive impact on the lives of the members you serve.

This is why I am so proud, particularly right now, to bring you the ability to save your members money on products and services they already use and depend on right now. We’re not interested in frivolous luxury time share offers or discounts on overpriced pumpkin spiced lattes. Not today. Today we are leveraging the thousands of credit unions that participate in LMCUR programs to negotiate discounts on the things so many of your members see as essential products and services; their cell phone bill, their DIY tax software, the protection of their identity and personal credit, and their transportation.

This month we will launch our Carvana $100 cash back offer on the purchase of any used car, no matter what the purchase price is. Your members won’t find an offer this good anywhere else in market and Carvana is the second of three new exclusive member offers we will bring to you before the end of December.

In addition to $100 cash back, which is similar to our Sprint offer that grew to become one of the most successful affinity programs in US history, we will also provide your credit union with real-time auto loan leads when any one of your members begins their search for a used car. We have negotiated a competition-free digital Carvana environment for members, where Carvana will suppress all messaging about its own financing options and promote your credit union for financing instead.

Across the world, people are feeling the economic effects of this crisis, and I’m sad to tell you I predict things are going to get worse before they get better. My own time and thinking is now wholly focused on COVID-19 and on how member value delivered through Love My Credit Union Rewards can best play its role. I want you to know my team and I will continue to do our part, and we won’t stop looking for new opportunities to help. You can count on us and so can your members.

Please take care of yourselves and your loved ones and continue your noble mission to help the people you serve. I know that we’re going to get through this, together.

-David 

Partner Updates

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"NEW" Wireless Program

Last year, the average American household spent more than $1100 on wireless service, adding up to more than $284B nationwide. Our new partnership with TracFone offers your members the same service on the same wireless networks they use right now and they can even keep their current phone, while paying a fraction of the price they pay today. TracFone is the largest US provider of contract-free wireless service and the new credit union discount can save members up to $360 per year on their wireless plan. Sharing this program with your members will help them with meaningful savings on a monthly expense they probably consider essential. 

Enrollment is now open and it's easy to get started!

Want to learn more? Join us for an upcoming webinar:
Thursday, Nov. 19, 2020 (3:00pm EST)
Thursday, Dec. 3, 2020 (3:00pm EST)

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Help Your Members During the Upcoming Tax Season

Where has the year gone? This year has been full of unprecedented events and your members are sure to have questions about how it may impact their taxes.  Love My Credit Union Rewards TurboTax program is here to help. From simple to complex taxes, TurboTax has a product for each unique tax situation. And when your members need help, real experts are standing by with unlimited advice – and they can even do their taxes from start to finish. The best part, your members are eligible to save up to $15 on TurboTax federal products the entire season.

Not enrolled in our TurboTax Program? Register for one of our upcoming webinars listed below and learn about the benefits of our program for your members and your credit union.
Tuesday, Nov. 17, 2020 (1:00pm EST)
Tuesday, Dec. 1, 2020 (1:00pm EST)

Already enrolled in our TurboTax Program? Register for one of our upcoming Marketing Best Practices webinars listed below to learn about optimal timing & tactics, dates, our FREE email service, new articles added to our Tax Content Hub and tips for a successful tax season!
Thursday, Nov. 12, 2020 (2:00pm EST)
Wednesday, Nov. 18, 2020 (2:00pm EST)

We look forward to bringing value to your members this tax season!

What's New?

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“New” Used Car Offer from Carvana

Founded in 2012 and based in Phoenix, Carvana’s mission is to change the way people buy cars by replacing the traditional dealership infrastructure with technology and exceptional customer service. Carvana provides no haggle, no touch purchasing from an inventory of more than 20,000 cars and there’s never been a better time to offer your members this exclusive $100 cash back, which will be deposited directly into their credit union account. Carvana is the fastest growing used auto retailer in the country and their popularity continues to skyrocket as consumers discover the convenience and security of a completely hands-free used car buying experience, with a 7-day money back guarantee on all vehicles to ensure satisfaction.

Join our short webinar to learn more about this exciting new program, including:

  • How your members use Carvana today
  • How the $100 member cashback offer works and what’s so unique about it
  •  How your teams will benefit from real-time notifications when your members first enter the auto buying purchase journey
  • How we suppress competitive financing offers to keep your members focused on your loan offers
  • How we can even help you message your members with special offers and rate information!
  • Much more

Wednesday, Dec. 2, 2020 (2:00pm EST)
Monday, Dec. 7, 2020 (1:00pm EST)
Monday, Dec. 14, 2020 (3:00pm EST)

Credit Union Resources

Find answers to all of your Love My Credit Union Rewards questions.

A short summary of our current offers available to members. 

Marketing Materials

FREE marketing materials are available in our Partner Center for all of our programs. Click on the links to quickly access that program's materials. 

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Give Your Members Even More Reasons to Love Your Credit Union!

Learn more about helping your members save with Love My Credit Union Rewards by visiting our Partner Center.

©2020 CU Solutions Group
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