We operate across the US, its territories and more than 35 countries with approximately 212,000 employees.
We serve 69 million US consumer and small business clients.
Approximately 3,800 financial centers and 15,000 ATMs in the U.S.
We serve 4 million US small business clients, and are the No. 1 small business lender in the US (source FDIC).
We manage nearly $4 trillion in client balances across our wealth management businesses.
We provide Global Markets services to approximately 8,000 clients globally in debt, equity, commodity and foreign exchange markets.
Named #1 global equity research provider in 2023 by Institutional Investor.
Ranked #3 in global investment banking fees. (source Dealogic)
We have relationships with 95% of the U.S. Fortune 1,000 companies.
Digital
We offer award-winning digital capabilities, with 57 million digital users.
We constantly see strong client engagement across our digital platforms:
Erica, the most advanced and first widely available virtual financial assistant, has surpassed 2 billion client interactions since its 2018 launch; and has now helped over 42 million clients with their financial needs.
Record 21.9 million active Zelle users, up 12%, sent and received 348 million transactions worth $106 billion, both up 27% year over year.
Life Plan, a personalized digital experience to define and pursue financial goals, has been used by more than 13 million clients since launching in 2020.
CashPro App, used by corporate and commercial clients, facilitated payments of $246 million in Q1, an increase of 41% year-over-year.